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FAQ

Learn the answers to commonly asked questions
Shipping

The standard delivery time for orders ranges from 2 to 4 business days. We offer same-day express shipping at the special request of our customers. To learn more, please contact our Sales Department.

The cost of domestic delivery is 20 PLN for packages up to 30 kg.

Normally, all orders are shipped the next business day after they are placed. There is an option for same-day shipping for orders placed by 12:00 PM after prior consultation with our customer service department. For special orders, such as ropes in non-standard colors, weaves, or other specifications, the execution time is determined individually.

To track the status of your order, visit the GLS parcel tracking page at: https://gls-group.com/PL/en/parcel-tracking. Simply enter your parcel number to get the current status information.

We dispatch packages via GLS courier.

Yes, we provide insurance for all dispatched packages.

Yes, of course. There is an option for personal pickup of orders at our company's headquarters from Monday to Friday from 8:00 AM to 4:00 PM:

Linotechnik
Kolonia ul.Laskowska 26,
32-329 Bolesław

Yes, we ship orders abroad! We sell our ropes to many countries worldwide, including:

  • Europe: Germany, Romania, Czech Republic, Slovakia, Hungary, Austria, France, Spain, Italy, United Kingdom, Ireland, Netherlands, Belgium, Luxembourg, Denmark, Sweden, Norway, Finland, Estonia, Latvia, Lithuania, Poland, Russia, Belarus, Ukraine
  • Asia: China, Japan, South Korea, India, Turkey, Israel, Saudi Arabia, United Arab Emirates
  • North America: United States, Canada, Mexico
  • South America: Brazil, Argentina, Chile, Colombia, Peru
  • Africa: South Africa, Egypt, Nigeria, Kenya

The cost of international shipping is determined individually based on the courier company's price list. Prices may vary depending on the destination country.

Help and contact

Our team is ready to assist you in selecting the right type of rope for your needs.

We offer advice on:

  • Choosing the appropriate type of rope for a given application: static rope, dynamic rope, climbing rope, sailing rope, recreational rope, etc.
  • Selecting the right thickness and length of rope, depending on the load and application.
  • Choosing the right rope material: polypropylene rope, polyester rope, jute rope, elastic rope, etc.
  • Care and maintenance of the rope: how to extend the lifespan of your rope.

For questions or doubts, feel free to contact our Technical Department from Monday to Friday from 8:00 AM to 4:00 PM:

+48 513 059 188

Kolonia ul.Laskowska 26,
32-329 Bolesław

Online payment:

  • Fast transfers (e.g., Przelewy24, PayU)
  • Credit cards (Visa, Mastercard, American Express)
  • Electronic wallets (e.g., PayPal, Blik)

Proforma invoice:

  • After placing an order, we will send you a proforma invoice to the provided email address.
  • Payments for the proforma invoice can be made via bank transfer. Cash payment:

Cash on delivery

  • Direct payment at our company's headquarters

For bulk orders, we offer attractive discounts, the amount of which is determined individually depending on the total value of the order and the frequency of deliveries. To learn more details, please contact our Sales Department:

Yes, our loyalty program is a token of appreciation for Linotechnik’s regular customers. Our loyal customers can expect:

  • Individual offers tailored to your needs.
  • Priority treatment in order processing.

 If you provided incorrect invoice details, please contact our Customer Service Department. Contact us:

CUSTOMER SERVICE

Contact Us

Do you have any questions? Do you need assistance in choosing the right rope? We are happy to help resolve any concerns.
You can reach us via the contact form, email, or phone.
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Low prices
Fast shipping
Top product quality
Free delivery on orders over 300 PLN
Secure payments

"DESSAUER EWELINA Z.P.H.U."LINOTECHNIK" realizuje projekt dofinansowany z Funduszy Europejskich z Regionalnego Programu Operacyjnego Województwa Małopolskiego na lata 2014-2020 pn. „Opracowanie i wdrożenie do oferty Z.P.H.U. Linotechnik rewolucyjnego produktu poprzez zakup usługi badawczej oraz wdrożenie wyników B+R".
 Celem projektu jest wzmocnienie aktywności gospodarczej i konkurencyjności przedsiębiorstwa, rozbudowa oferty o innowacyjną gamę produktową oraz wdrożenie nowych procesów automatyzacji produkcji.   Wartość projektu to: 613 255,86 PLN Wkład funduszy Europejskich: 373 150,00 PLN "

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